The terms and conditions of trade apply to the sale of all goods contracts. Any order/s placed with Greenz Hygiene Solutions (“Us “, “We”, or Greenz Hygiene Solutions) by you (“You” or “the customer”) will be deemed to be acceptance by the customer of these terms. Any additional terms or the amendment of terms stated in any communication with Greenz Hygiene Solutions (including an order) are hereby objected to and will not be binding unless Greenz Hygiene Solutions agrees in writing. No sales consultant, Representative or agent has authorisation by Greenz Hygiene Solutions to give any guarantee or warranty in addition to, or contrary to these terms. The receipt of goods by you (or another as you direct) upon delivery will constitute your agreement to be bound by these terms and condition.
1 Sales and Purchases
1a) Placing an order with Greenz Hygiene Solutions constitutes an offer by you to purchase goods from us on these terms. The order is placed when it is submitted. 1b) The order is accepted only when you are notified that we have received and accepted your order. We may notify you by sending an email stating this, or confirmation being displayed on the website. The delivery of goods will also be deemed as notice of acceptance of the order.
1c) No order will be accepted for delivery outside of New Zealand.
1d) All goods are supplied subject to availability. Greenz Hygiene Solutions will ensure every effort is applied to keeping information current and up to date.
2 Pricing, taxes & Currencies
2a) All Pricing quoted by “us” or displayed on the New Zealand Greenz Hygiene Solutions website is in New Zealand Dollars (NZD) ONLY. No Sales Consultant, Representative or Agent has authorisation to quote pricing “for and on behalf of” Greenz Hygiene Solutions in any other currency other than New Zealand Dollars (NZD) 2b) All GST Taxes applicable at the percentage rate and value as governed by New Zealand tax laws will be included and displayed on all invoices generated by the accounting department for Greenz Hygiene Solutions and invoices automatically generated by the Greenz Hygiene Solutions Website for online purchases.
2c) Prices quoted by Sales Consultants, Representatives and Agents are exclusive of GST unless otherwise stated. Whereas pricing on the Greenz Hygiene Solutions website for goods and Items may be displayed Exclusive and inclusive of the GST values.
3 Payments
3a) All goods purchased by the customer who is an account holder, Payment is expected by the 20th of the month following the date stated on the invoice. Customers in default of prompt payment, interest will accure at the rate of 2.5% per month.
3b) In the event of a default payment/s any expenses occurred recovering outstanding monies including debt collection agency fees or solicitor cost shall be paid by the customer. You must also pay for any fees or costs imposed on us if any payment you make to us is dishonoured or reversed.
3c) Greenz Hygiene Solutions reserves the right to suspend the delivery of all goods if the terms of payment are not adhered to. And also reserves the right to suspend or cancel any Greenz Hygiene Solutions credit account held by the customer as a result of terms of payment being breached.
3d) Freight and or Courier charges and any applicable GST values will be paid by the customer for goods shipped. This component will be displayed on invoices generated during this part of the invoicing process.
3e) If the purchaser is buying goods using the credit card facilities on this website or direct payment to the Greenz Hygiene Solutions account, payment must be received in full before any goods will be shipped.
4 Deliveries
4a) Greenz Hygiene Solutions will endeavour to provide next day service for orders received before 2pm to Auckland central, Central North Island to Rotorua and upper North Island to City Centre Whangarei . A 2 to 3 working day Service to Lower North Island and Far North, and 3 to 5 working days for any deliveries to the South Island.
4b) Some rural deliveries may require extra time on top of a normal delivery schedule as some rural locations only have a one day service during the course of a normal working week depending the location, Greenz Hygiene Solutions will not be held responsible or accountable for any such delay or services provided by the chosen freighting or courier company or any third party delivery services used by the contracted company. Greenz Hygiene Solutions shall deliver the goods to the address stated on the order as provided by the customer, alternative delivery address for an account holder will be agreed upon by Greenz Hygiene Solutions in writing.
4c) Bulk Pallet Deliveries and Hazardous items may require and extended time frame (but not more than 3 working days) as provided in 4a of these terms, as a result of the principle service provider.
4d) Greenz Hygiene Solutions shall deliver the goods to the address stated on the order as provided by the customer, alternative delivery address for an account holder will be agreed upon by Greenz Hygiene Solutions in writing.
4e) Greenz Hygiene Solutions will not be held responsible for the delivery of goods that are delayed or damaged by the freighting or Courier Company and/or any direct consequential damage that may arise from any delay or default.
4f) Greenz Hygiene Solutions shall deliver all goods by using freighting or courier companies considered to be appropriate. An active account holder may organise a prearranged pick up direct from the Greenz Hygiene Solutions warehousing facilities
4g) The customer agrees to inform Greenz Hygiene Solutions within 14 days of the date of invoice if proof of delivery is required. After this period, no liability will lie with Greenz Hygiene Solutions for proof of delivery.
5 Returns of Goods and Cancellations
5a) Greenz Hygiene Solutions will not accept the return of goods for credit or any other purpose unless Greenz Hygiene Solutions agrees to accept the return of goods. The return of goods will only be accepted for credit within 14 days of delivery, unless the delivery has been a result of an Greenz Hygiene Solutions error. Greenz Hygiene Solutions reserves the right to charge for the returned goods except for when there has been an error on Greenz Hygiene Solutions part.
5b) No return of goods will be accepted by Greenz Hygiene Solutions if they have been tampered with by you or any other person and are not as new “and or” in the same condition as they were originally shipped. In the event that goods are returned to Greenz Hygiene Solutions but not accepted as above they shall be returned to you at your expense.
5c) The receipt by Greenz Hygiene Solutions or by any sales consultant, Representative or agent of any goods returned other than that in accordance with clause 5a and 5b shall not be deemed acceptance of the return of goods for credit or any other purpose.
5d) All Cancellations to any GO Clean & Safe products must be made in writing or an email is acceptable.
6 Risk
6a) Risk in the goods ordered by you “the customer” and shipped by “us” shall pass to you at the time when our obligations under section 4 of the terms to be complete.
7 Ownership of Goods
7a) Ownership of any goods supplied to the customer by “us” will remain the property of Greenz Hygiene Solutions until full settlement of the invoice/s has been paid to our account and identified by the accounts department. This will constitute the contract to be complete.
7b) Greenz Hygiene Solutions reserves the right to enter the property where unpaid goods are held to remove them if payment is not made in full by the due date. Unless dialog has been entered into with the customer by which an agreed upon time frame for settlement of any unpaid invoices has been approve by Greenz Hygiene Solutions. If the agreed upon time frame is not adhered to, the right to remove goods unpaid for will be upheld.
8 Claims for credit
8a) claims for credit as referred to in clause 5a must be within 14 days from the date of delivery and must be accompanied by the appropriate invoice number/s. the goods must be unused and resalable and other conditions as referred to in clause 5b of the terms.